Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

New article throws 404 • Page not found

This topic is resolved
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • Vinay
    Participant
    • 2 Topics
    • 8 Posts
    @vinaysays01

    When a new article logs-in and see 404 page not found

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3672 Posts
    @themodactyl

    Hi @vinaysays01,

    My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    I’m waiting for your feedback.

    Thank you.

    Vinay
    Participant
    • 2 Topics
    • 8 Posts
    @vinaysays01

    Hey Manhattan,

    I tried following your directions but still see the issue.

    Then I went to your demo account and followed the same steps and I see the 404 error on your demo account as well. Have you tested your demo account?

    Vinay
    Participant
    • 2 Topics
    • 8 Posts
    @vinaysays01

    From the demo link, if I create a new user then I am not able to add a new article.

    It throws page 404

    Vinay
    Participant
    • 2 Topics
    • 8 Posts
    @vinaysays01

    Basically issue is reproducible at your end and you can debug at your end.

    Steps to reproduce-
    – Create new user from this link- https://community.gorgo-theme.com/register/
    – Activate the user from the email that I got on my email ID
    – Login to my account using the credentials
    – On top right, go to user profile and click on “+ New article”

    Please resolve this issue at earliest as I am completely blocked on this for last few days.

    Vinay
    Participant
    • 2 Topics
    • 8 Posts
    @vinaysays01

    Hi, Team,

    I also tried steps from here https://doc.themosaurus.com/my-users-cannot-create-posts-in-front-end/?menu=gorgo but no luck. Still I see 404 error.

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2029 Posts
    @themosaurusrex

    Hi @vinaysays01,

    Can you please make sure that your newly registered users have the appropriate role (like “Author”), allowing them to create posts on your website?

    Our demo user does have the appropriate role, which lets you test this feature in the front-end. (Please attached.)

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘New article throws 404 • Page not found’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.