- This topic has 2 replies, 2 voices, and was last updated 3 years, 7 months ago by
.
-
Posts
-
Hello
after latest theme update I get a strange behaviours on pages
I created a page with template–> Elementor Full Wide. I saved and when I open first time all is at place. The second time I open the page, header shows author information and date (post alike view). If I edit page and I simply update page looks again as page but again if I reopen it back to show author information
It is frustrating. How to solve?
update: I solved from Customizing ▸ Posts (see picture) but it is strange anyway
Hi Rossella,
Thank you for reporting this issue. It is indeed very odd. 🤔
We made some tests by following your steps, but I’m afraid we can’t reproduce this. My best guess is that your issue might probably caused by some conflicting plugin version or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
If this issue persists, can you please provide us any steps you made to get this?
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Page view problem after theme update’ is closed to new replies.
