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Restrict public and private messages

This topic is resolved
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • Miguel
    Participant
    • 44 Topics
    • 90 Posts
    @satisfyu

    How do you configure the subscriptions so that if you have not paid you cannot send public and private messages and that you cannot read the public and private messages that are sent to you?

    All the others that if you can see it even if you have not paid.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6758 Posts
    @themodactyl

    Hi @satisfyu,

    Thank you for bringing this issue to our attention. Maybe these topics will help you to solve your issue as they seem to answer the same concern:

    Please note that this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.

    To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums:

    Support

    We remain available for all support requests related with the use of your theme.

    Regards,

    Miguel
    Participant
    • 44 Topics
    • 90 Posts
    @satisfyu

    I already found so that they have to subscribe to be able to send a message but the problem I have is that if I restrict the messages the message icon does not appear in the profiles and what I want is for the message icon to appear in the profiles and when I click go to the payment page.
    I also want that if a user receives a message but is not a paying member that he cannot read the message and that when he gives the message to read he jumps to the subscription or payment page. How do I do all that?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6758 Posts
    @themodactyl

    Hi @satisfyu,

    Thank you for your great feedback. ?

    It would be indeed very nice.

    As theme authors, our job is to design the functionalities of plugins, not add new ones. Please note that this issue is related with the use of Paid Memberships Pro, not with the use of your theme. It’s best if you try to submit this interesting feature to the plugin authors as they will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:

    Support

    We remain available for all support requests related with the use of your theme.

    Best,

    Miguel
    Participant
    • 44 Topics
    • 90 Posts
    @satisfyu

    I have spoken with paid membership pro and they have told me that the problem is yours, that it is not the fault of their plugin and that you have to solve it yourself.

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @satisfyu,

    Neither our theme nor our plugins act on restricting this BuddyPress feature. We do not modify the restrictions imposed by PMPro either. In consequence, we’re not able to help you further with this issue as it is unrelated with our products.

    Our theme only integrates with Paid Memberships Pro (https://www.paidmembershipspro.com/) and maybe you’re missing a piece of software to make this work. Plenty of PMPro add-ons are available on the author website to go further if necessary, including one for BuddyPress restrictions:

    BuddyPress Integration

    To know precisely which features will be restricted from your BuddyPress website, it’s best if you ask directly to the plugin authors. As theme authors, our job is to apply styling to plugin features, not to add new ones. To go further, we invite you to post your request on their support forums:

    Support

    We remain available for all support requests related with the use of your theme.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 6 posts - 1 through 6 (of 6 total)

The topic ‘Restrict public and private messages’ is closed to new replies.

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