Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Compatible Plugins › BuddyPress › Profilepicture Upload Error
- This topic has 10 replies, 2 voices, and was last updated 6 years, 10 months ago by
Themosaurus.
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FabianParticipant@fabianpresler
- 3 Topics
- 8 Posts
hey, thanks for the nice theme. However, I have a problem with uploading the profile pictures. They will not show up after uploading. There is only one white area there. What can this be?
and how can I activate or insert the member swipe?
May 6, 2018 at 17:28 #358@themosaurus- 1 Topics
- 1675 Posts
Hi Fabian,
Can you send us the URL to your website ? (If you want you can post this information in a private reply.)
Also, can you tell us more about your WordPress installation:
– What’s the WP version installed ?
– What’s the BuddyPress version installed ?
– What’s the PHP version installed ? Did your host install/activate all the required PHP image processing libraries on your server (http://php.net/manual/en/book.image.php) ?Finally, do you read any error or warning in your WP log file ? (If you want you can also post the most recent messages in a private reply.)
Thank you for the reply.
Regards,
May 7, 2018 at 11:31 #362@themosaurus- 1 Topics
- 1675 Posts
Hi @Fabian,
It’s seems that your issue is caused by two conflicting plugin features:
– The picture lazy loading from Jetpack,
– The avatar image cropping from BuddyPress.You can disable this feature in your Jetpack settings and this should solve your problem. (Please view the attachment in the following private reply.)
If you want to improve your page loading times, we recommend you to consider WP Rocket (https://wp-rocket.me/) as a caching solution. This is the solution we use to improve our demo performances. You can activate image lazy loading and yet exclude specific pages, like the user profile.
If you have the time to contribute, you can also report this bug to the BuddyPress forums. This might help fixing this issue in a next release of the plugin.
Cheers,
May 8, 2018 at 07:57 #377@themosaurus- 1 Topics
- 1675 Posts
This reply has been marked as private.May 8, 2018 at 08:00 #380@themosaurus- 1 Topics
- 1675 Posts
This reply has been marked as private.May 8, 2018 at 11:29 #412@themosaurus- 1 Topics
- 1675 Posts
This reply has been marked as private.May 9, 2018 at 07:54 #424@themosaurus- 1 Topics
- 1675 Posts
This reply has been marked as private.May 9, 2018 at 07:54 #425 -
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