- This topic has 6 replies, 2 voices, and was last updated 3 years, 4 months ago by
.
-
Posts
-
Hi Aviv, 🙂
Thank you for bringing these issues to us. We will investigate to find out how we can help you solve this.
Thank you for your patience.
Best,
Thank you for your precious feedback. 🙏🏼
There is definitely an issue in our theme which will be fixed in the next update.
We’ll be back to you as soon as the update is available.
Best,
Also, if I may mention, home 2 can’t be imported so i would love if you can fix that too.
Hi @avivgods,
Thank you for bring this new issue to our attention. We’re glad to answer any question related with the setup of our theme.
However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic.
Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.So, could you move your other question into a different topic, please? One question = one topic.
By doing this, you will be making a great contribution to this forum, and we thank you very much for that!Thank you.
Hi @avivgods,
We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.
If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
To update your theme, you can download and install the Envato Market plugin (envato.com/market-plugin/) on your WordPress site.
Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.
When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.
Cheers,
🍾 2022 is coming ! 🥂
From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!
The topic ‘RTL problems’ is closed to new replies.
