Hi @creatio,
You can easily change this theme option in the Customizer. Just go to your dashboard and navigate to “Products > Shop Page”. Then, open the “Layout” tab and select the Full width template for the sidebar option.
This should solve your issue :).
Please note that we provide support only during belgian business hours : Monday to friday, from 8:30 am – 5:30 pm CEST and that there may be some additional delays during the end-of-year periods.
Best regards and Merry Christmas!