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Hi,
There is a strange thing happening on the Map page when searching on location. When searching for a city, Leeuwarden I should find the following member, but are unable to find her:
https://dating.wappiez.nl/leden/lisa1995/
The location is set so that everyone can see it. How could it be possible that she is not found? This makes me think this could be happening to other users as well. Do you have an idea?
Thx
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,
Hi René,
My best guess is that its location isn’t encoded correctly. Can you please make sure that Lisa has a Location tab on her profile? Please find the attached screenshot.
Best,
Kay, so I manually resaved her location and now she has become visible.
This makes me worried that this has happened more often. Is there a way to resave all locations in bulk? Just to make sure, they’re properly saved?
Thx
Unfortunately, I have no idea. 🤔
To go further, we invite you to post your request on BP Maps for Members support forums:
Please don’t hesitate to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻
We remain available for all support requests related with the use of your theme.
Best,
Yeah, so it’s probably because the person didn’t click on the cities that appeared in the dropdown. The authors advised to add a notification to tell people to click on the dropdown menu.
This doesn’t help to fix the issue though. I would like to resave everything, but they tell me it’s not possible.
Hi René,
Thank you for your feedback.
I’m sorry to read there is no solution that might suits your needs.
Best,
Do you know if the BP for Members plugin can be replaced? It’s actually really bad how many locations are not properly saved. It’s also the plugin itself what seems not to work correctly. Like 30% is not saved properly.
Hi René,
I made some research, but it seems BP Maps for Members plugin is the only one recommended on BuddyPress forum:
I found two others plugins that might catch your attention:
However, please note that neither of these plugins has been tested or integrated with our product. You might require extra customization work if you wish to make them fit perfectly with your website.
Don’t hesitate to share the solution of your choice with us. I’m sure it will help other users facing the same request. By doing this, you will be making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻
We remain available for all support requests related with the use of your theme.
Regards,
Thx. When I use those plugins, will it mess up the lay-out?
Unfortunately, we have no idea René as we don’t have tested these plugins with our themes. 🤷🏻♀️
Don’t hesitate to share your feedback with us.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Some members not found at location search’ is closed to new replies.
