- This topic has 7 replies, 2 voices, and was last updated 4 years, 6 months ago by
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No matter what I do, I can’t get this container to stop cutting off this button. Help?
I am also having issue with users uploading avatars now. I think I might be missing a plugin? Nothing happens when they try to upload their profile photo.
Hi @kristayazzolino,
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
Thank you for bring this other issue to our attention. We’re glad to answer any question related with the setup of our theme.
However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic.
Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.So, could you move your other question into a different topic, please? One question = one topic.
By doing this, you will be making a great contribution to this forum, and we thank you very much for that! 🙂Thank you.
What forum do I go to solve the issue of the profile photo upload not working?
I would appreciate an updated list of the required plugins for this theme so I can double-check that one was not accidentally deactivated.
This forum seems adapted for your second issue: https://support.themosaurus.com/forums/forum/gwangi/popular-features/member-profile/
We wrote a tutorial in our documentation about the required plugins. To find out more, please click the following link:
If you have further questions or requests, feel free to create other forum topics.
We remain available for all matters related with our theme!
Cheers,
Ive done all the things recommended and the issue still persists.
Hi @kristayazzolino,
Thank you for your feedback!
It’s best if we take a quick look at this…
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Submit button cut off in profile edit screen’ is closed to new replies.
