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Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • eryxmedia
    Participant
    • 3 Topics
    • 5 Posts
    @eryxmedia

    Hello I need to know how to disable the email notification . When someone signs I am not reeving any emails. How to I 1. FIX this issue because my word press is sending emails I tested it and the site is sending emails. just not buddy press. Its been years and you guys still haven’t fix the issue.

    2nd. IF it can’t be fixed please tell me how to turn it off so my registered guest do NOT need the email to activate their account. PLEASE help.

    All of the only forums DO NOT provide help. IF you need the login to my site I can create an account to get you access but I need to get this done for my client.

    3rd. Why does it keep saying server timeout when I’m in customize. I called my hosting provider and they said server is running find . I need to fix the footer where it has your company name design by. I seen the article on how to fix it BUT I keep getting a server time out. I use other browsers, other computers same thing.

    This is A GREAT THEME please get this fixed these issues, its been too many years and I bought this them several times and its the same issues.

    eryxmedia
    Participant
    • 3 Topics
    • 5 Posts
    @eryxmedia

    Also how do I create a subscription for members to pay or get a free membership.

    Also the search section on the home page how can I get that to work and give results?

    The home page with the search feature does not pull up in elementor just the other pages and not the main page

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6750 Posts
    @themodactyl

    Hi Eryxmedia,

    We’re very sorry for your inconvenience. Manage emails in WordPress might be quite complicated.

    First of all, you need to check if your emails are well being sent from your WordPress site or not. What did you do to verify that your WordPress is sending the emails ? Note that we wrote an article in our documentation about that. Did you already followed the steps in this article ?

    Not Receiving Emails

    You can try to follow the steps in this articles and, once the mentioned plugin is installed, you can create a fake user to check if the email is listed or not.

    Please be aware that we do not make any changes to BuddyPress core emails in our theme or plugins. So, this issue has to come from elsewhere. Unfortunately, the installation, setting or debugging of third party plugins and hosting server misconfigurations isn’t part of the support we will provide for our theme.

    Thank you for bringing these other issues to our attention. We’re glad to answer any question related to the use of our theme. However, providing the best support and keeping track of issues and their resolutions becomes challenging when multiple subjects are addressed in the same topic.
    Additionally, it’s more efficient for us to share the resolution for a single issue with other members of our community facing the same problem.

    Could you please split your other questions into different topics? One question = one topic.
    By doing this, you will be making a significant contribution to this forum, and we sincerely appreciate your cooperation!

    Thank you.

    eryxmedia
    Participant
    • 3 Topics
    • 5 Posts
    @eryxmedia

    I replid in my message and said my word press is sending emails from the site it’s not sending signup emails . How do I turn that off so when someone signs up they get access right away. OR can you go into my site and fix the issue.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6750 Posts
    @themodactyl

    Hi,

    you should be able to do that, but this feature is related to BuddyPress, so it’s better to ask to the authors how to achieve that with their plugin they developped.

    Don’t hesitate to reach out BuddyPress support here : https://buddypress.org/support/

    Best,

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