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Hello,
I’m experience the following error: “There has been a critical error on this website. Learn more about troubleshooting WordPress.” on the frontend of my website. I can still access WP-Admin.
I’ve tried de-activating all apps and themes. It appears the Grimlock plugin when activated with the Cera theme is causing the error. If I activate another theme with Grimlock, no critical errors are produced. If I deactivate the plugin while running Cera, no errors are produced. It looks like something must be clashing between Cera and Grimlock as its only happening when both are activated.
Using WP Debuggin, I’m getting this;
Fatal error: Uncaught Error: Unknown named parameter $el in /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-content/plugins/grimlock/inc/component/class-grimlock-region-component.php:198 Stack trace: #0 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-content/plugins/grimlock/inc/component/class-grimlock-region-component.php(223): Grimlock_Region_Component->render_callback() #1 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-content/plugins/grimlock/inc/class-grimlock.php(477): Grimlock_Region_Component->render() #2 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-includes/class-wp-hook.php(292): Grimlock->header() #3 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters() #4 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-includes/plugin.php(484): WP_Hook->do_action() #5 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-content/themes/cera/inc/grimlock/grimlock-template-functions.php(28): do_action() #6 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-includes/class-wp-hook.php(292): cera_grimlock_header() #7 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-includes/class-wp-hook.php(316): WP_Hook->apply_filters() #8 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-includes/plugin.php(484): WP_Hook->do_action() #9 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-content/themes/cera/header.php(62): do_action() #10 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-includes/template.php(730): require_once(‘/home/REMOVEDFORSECURITY.cl…’) #11 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-includes/template.php(676): load_template() #12 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-includes/general-template.php(48): locate_template() #13 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-content/themes/cera/template-classic-12-cols-left.php(10): get_header() #14 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-includes/template-loader.php(106): include(‘/home/REMOVEDFORSECURITY.cl…’) #15 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-blog-header.php(19): require_once(‘/home/REMOVEDFORSECURITY.cl…’) #16 /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/index.php(17): require(‘/home/REMOVEDFORSECURITY.cl…’) #17 {main} thrown in /home/REMOVEDFORSECURITY.cloudwaysapps.com/ncftjpwguk/public_html/wp-content/plugins/grimlock/inc/component/class-grimlock-region-component.php on line 198System Information:
== Server Environment ==
Operating System: Linux
Software: Apache/2.4.25 (Debian)
MySQL version: mariadb.org binary distribution v10.4.20
PHP Version: 8.0.8
PHP Max Input Vars: 3000
PHP Max Post Size: 1024M
GD Installed: Yes
ZIP Installed: Yes
Write Permissions: All right
Elementor Library: Connected== WordPress Environment ==
Version: 5.7.2
Site URL: https://www.REMOVEDFORSECURITY.co.uk
Home URL: https://www.REMOVEDFORSECURITY.co.uk.co.uk
WP Multisite: No
Max Upload Size: 1 GB
Memory limit: 1024M
Permalink Structure: /%postname%/
Language: en-GB
Timezone: Europe/London
Debug Mode: Inactive== Theme ==
Name: Cera
Version: 1.1.6
Author: Themosaurus
Child Theme: No== User ==
Role: administrator
WP Profile lang: en_GB
User Agent: Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/14.1.1 Safari/605.1.15== Active Plugins ==
Author Avatars List/Block
Version: 2.1.8
Author: Paul BearneBP Better Messages
Version: 1.9.8.168
Author: WordPlusBP Birthday Greetings
Version: 1.0.4
Author: Prashant SinghBP Profile Search
Version: 5.4.2
Author: Andrea TarantiniBuddyPress
Version: 8.0.0
Author: The BuddyPress CommunityBuddyPress Global Search
Version: 1.2.1
Author: BuddyBossBuddyPress Notifications Widget
Version: 1.3.2
Author: BuddyDevCRM Perks HelpDesk Integration
Version: 1.1.0
Author: CRM PerksCustom Post Type UI
Version: 1.9.2
Author: WebDevStudiosDuplicate Page
Version: 4.4
Author: mndpsingh287Easy Custom Sidebars
Version: 2.0.1
Author: Titanium ThemesElastic Email Sender
Version: 1.2.2
Author: Elastic Email Inc.Elementor
Version: 3.3.0
Author: Elementor.comElementor Pro
Version: 3.3.2
Author: Elementor.comFreshchat
Version: 2.3.3
Author: FreshchatGFChart
Version: 2.1.1
Author: Mensard, with gravity+GFChart Charting vs Time Add-On
Version: 0.8
Author: gravity+GFChart GravityView Add-On
Version: 0.9
Author: gravity+GFChart Scheduled Notifications Add-On
Version: 1.1.0
Author: gravity+ for GFChartGFChart Text Add-On
Version: 0.5.beta1
Author: GFChartGP Conditional Logic Dates
Version: 1.1
Author: Gravity WizGP Conditional Pricing
Version: 1.3.2
Author: Gravity WizGP Copy Cat
Version: 1.4.43
Author: Gravity WizGP Date Time Calculator
Version: 1.0-beta-4.6
Author: Gravity WizGP Easy Passthrough
Version: 1.9.3
Author: Gravity WizGP eCommerce Fields
Version: 1.2.2
Author: Gravity WizGP Email Users
Version: 1.3.11
Author: Gravity WizGP Limit Checkboxes
Version: 1.3.1
Author: Gravity WizGP Limit Choices
Version: 1.7.3
Author: Gravity WizGP Limit Dates
Version: 1.1.2
Author: Gravity WizGP Nested Forms
Version: 1.0-beta-9.31
Author: Gravity WizGP Populate Anything
Version: 1.0
Author: Gravity WizGP Unique ID
Version: 1.4.2
Author: Gravity WizGravity Flow
Version: 2.7.4
Author: Gravity FlowGravity Flow Checklists
Version: 1.5
Author: Gravity FlowGravity Forms
Version: 2.5.7
Author: Gravity FormsGravity Forms Advanced Post Creation Add-On
Version: 1.0-beta-7
Author: Gravity FormsGravity Forms Collapsible Sections
Version: 1.1.14
Author: JetSlothGravity Forms Coupons Add-On
Version: 3.0
Author: Gravity FormsGravity Forms Pipe Add-On
Version: 1.2
Author: Gravity FormsGravity Forms Signature Add-On
Version: 4.0
Author: Gravity FormsGravity Forms Stripe Add-On
Version: 4.1
Author: Gravity FormsGravity Forms Zapier Add-On
Version: 4.1
Author: Gravity FormsGravity PDF
Version: 6.0.2
Author: Gravity PDFGravity PDF Core Booster
Version: 1.3.2
Author: Gravity PDFGravity Perks
Version: 2.2.5
Author: Gravity WizGravityView
Version: 2.10.3.2
Author: GravityViewGravityView – Advanced Filter Extension
Version: 2.1.9
Author: GravityViewGravityView – DataTables Extension
Version: 2.4.7
Author: The GravityView TeamGravityView – Entry Revisions
Version: 1.0.3
Author: GravityViewGravityView – Gravity Forms Import Entries
Version: 2.2.1
Author: GravityViewGravityView – Multiple Forms
Version: 0.2-beta.2
Author: GravityViewGravityView Inline Edit
Version: 1.3.3
Author: GravityViewGrimlock
Version: 1.3.21
Author: ThemosaurusKirki Customizer Framework
Version: 3.1.8
Author: David VongriesMalCare Security – Free Malware Scanner, Protection & Security for WordPress
Version: 4.63
Author: MalCare SecurityMath by GravityView
Version: 2.0.3
Author: GravityViewMenu Image
Version: 3.0.4
Author: Rui GuerreiroPage Builder Framework Premium Addon
Version: 2.7.1
Author: David VongriesRestrict User Access
Version: 2.1.3
Author: Joachim Jensen – DEV InstitutertMedia for WordPress, BuddyPress and bbPress
Version: 4.6.6
Author: rtCampThe Events Calendar
Version: 5.8.0
Author: The Events CalendarWooCommerce
Version: 5.5.1
Author: AutomatticWooCommerce Shipping & Tax
Version: 1.25.17
Author: WooCommerceWooCommerce Stripe Gateway
Version: 5.2.3
Author: WooCommerceWPO365 | LOGIN
Version: 14.1
Author: support@wpo365.comYellowPencil Pro
Version: 7.3.3
Author: WaspThemes== Elementor – Compatibility Tag ==
Elementor Pro: Compatibility not specified
== Elementor Pro – Compatibility Tag ==
== Elements Usage ==
page : 3
button : 3
heading : 16
icon : 3
image : 2
image-box : 3
image-gallery : 1
menu-anchor : 1
shortcode : 1
spacer : 10
text-editor : 3
video : 1
wp-widget-bp_core_recently_active_widget : 1
wp-widget-bp_core_whos_online_widget : 1
wp-widget-bp_groups_widget : 1
wp-widget-grimlock_author_avatars_section_widget : 2
wp-widget-grimlock_buddypress_groups_section_widget : 1
wp-widget-grimlock_query_section_widget : 1
wp-widget-grimlock_section_widget : 1
wp-post : 0
heading : 22
text-editor : 22
video : 1
wp-page : 49
alert : 1
button : 5
heading : 66
icon : 3
icon-box : 12
icon-list : 3
image : 14
image-box : 3
image-gallery : 15
menu-anchor : 1
shortcode : 34
spacer : 14
text-editor : 17
video : 18
wp-widget-gform_widget : 6
wp-widget-grimlock_author_avatars_section_widget : 2
wp-widget-grimlock_buddypress_groups_section_widget : 1
wp-widget-grimlock_query_section_widget : 1
wp-widget-grimlock_section_widget : 1== Log ==
PHP: showing 3 of 3PHP: 2021-03-15 21:40:31 [notice X 40][/home/564051.cloudwaysapps.com/ncftjpwguk/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined index: data [array (
‘trace’ => ‘
#0: Elementor\Core\Logger\Manager -> shutdown()
‘,
)]
PHP: 2021-05-11 11:01:41 [notice X 5][/home/564051.cloudwaysapps.com/ncftjpwguk/public_html/wp-content/plugins/elementor-pro/license/updater.php::75] Undefined index: new_version [array (
‘trace’ => ‘
#0: Elementor\Core\Logger\Manager -> shutdown()
‘,
)]
PHP: 2021-07-15 14:17:29 [warning X 3][/home/564051.cloudwaysapps.com/ncftjpwguk/public_html/wp-content/plugins/elementor/core/common/modules/ajax/module.php::171] Undefined array key “data” [array (
‘trace’ => ‘
#0: Elementor\Core\Logger\Manager -> shutdown()
‘,
)]Log: showing 20 of 232021-05-25 09:05:14 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor Pro’,
‘from’ => ‘3.2.0’,
‘to’ => ‘3.2.2’,
)]
2021-05-25 09:05:14 [info] elementor::elementor_updater Started
2021-05-25 09:05:14 [info] Elementor/Upgrades – _v_3_2_0_migrate_breakpoints_to_new_system Start
2021-05-25 09:05:14 [info] Elementor/Upgrades – _v_3_2_0_migrate_breakpoints_to_new_system Finished
2021-05-25 09:05:14 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.1.4’,
‘to’ => ‘3.2.3’,
)]
2021-05-27 18:04:38 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.2.3’,
‘to’ => ‘3.2.4’,
)]
2021-06-18 15:10:35 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.2.4’,
‘to’ => ‘3.2.5’,
)]
2021-06-28 15:13:48 [info] elementor-pro::elementor_pro_updater Started
2021-06-28 15:13:48 [info] Elementor Pro/Upgrades – _v_3_3_0_nav_menu_icon Start
2021-06-28 15:13:48 [info] Elementor Pro/Upgrades – _v_3_3_0_nav_menu_icon Finished
2021-06-28 15:13:48 [info] Elementor Pro/Upgrades – _v_3_3_0_recalc_usage_data Start
2021-06-28 15:13:48 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor Pro’,
‘from’ => ‘3.2.2’,
‘to’ => ‘3.3.1’,
)]
2021-06-28 15:13:48 [info] Elementor Pro/Upgrades – _v_3_3_0_recalc_usage_data Finished
2021-06-28 15:13:48 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor Pro’,
‘from’ => ‘3.2.2’,
‘to’ => ‘3.3.1’,
)]
2021-07-14 05:46:24 [info] Elementor data updater process has been queued. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.2.5’,
‘to’ => ‘3.3.0’,
)]
2021-07-14 05:46:27 [info] elementor::elementor_updater Started
2021-07-14 05:46:27 [info] Elementor/Upgrades – _on_each_version Start
2021-07-14 05:46:28 [info] Elementor/Upgrades – _on_each_version Finished
2021-07-14 05:46:28 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor’,
‘from’ => ‘3.2.5’,
‘to’ => ‘3.3.0’,
)]
2021-07-15 13:05:54 [info] Elementor data updater process has been completed. [array (
‘plugin’ => ‘Elementor Pro’,
‘from’ => ‘3.3.1’,
‘to’ => ‘3.3.2’,
)]Would you be able to assist, please? I’m happy to provide WP-Admin/FTP login details if necessary.
Kind Regards
TME
Hi @q7048,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
We thank you for bringing this to our attention. We will investigate further to find from where this issue is coming from and how we can help you solve this.
We will be back to you ASAP.
Thank you for your patience.
Regards,
Hi @q7048,
Thank you for your patience and for the logs.
Taking a look at your logs, I see that your server is running PHP 8.0.8 which is certainly the cause of the issue. Unfortunately at the moment our themes and plugins are not compatible with version 8+ of PHP. Please note that WordPress itself still recommends PHP 7.4 at the moment : https://wordpress.org/about/requirements/
We plan on adding compatibility with PHP 8 but at the moment I can’t say when it will be done.
In the meantime you can fix this issue simply by downgrading the PHP to version 7.4 on the cPanel of your hosting provider. If you don’t have that option or don’t know how to do it, you can directly ask your hosting provider and they should be able to do it for you.
Hope this helps !
Best regards,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘There has been a critical error on this website. – Cera & Grimlock’ is closed to new replies.
