Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Theme Customizer › Unable to change profile image
- This topic has 7 replies, 2 voices, and was last updated 3 years, 3 months ago by
Manathan.
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AuthorPosts
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@themodactyl
- 0 Topics
- 6750 Posts
Hi Sagar,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
I’m afraid this issue is not related to the theme. However, I found this article that might catch your attention:
How to Fix Image Upload Issue in WordPress (Step by Step)If you have further questions or requests, feel free to create other forum topics.
We remain available for all matters related with our theme!
Cheers,
January 25, 2022 at 12:11 #38331SagarParticipant@sagarmankar90- 1 Topics
- 4 Posts
Thanks for responding, I saw all the possible options but got the following error after going a bit deep.
Can you please look into this? I saw all the plugins, permissions, checked with the hosting provider also but nothing helped 🙁January 25, 2022 at 13:52 #38333@themodactyl- 0 Topics
- 6750 Posts
Thank you Sagar for your patience.
We investigated, but it seems this issue is coming from your server. We think there is a module that is missing. we suggest you to reach your host and ask them to activate the “mime_magic” module on your server.
If you have the possibility, I suggest you to install your website on another server to make sure that this issue is coming from your actual host.
Hope your hosting provider will be able to help you with this information.
Best,
January 26, 2022 at 15:44 #38347 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Unable to change profile image’ is closed to new replies.