Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Unable to Login to the admin pannel after update

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Unable to Login to the admin pannel after update

Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Installation & Updates › Theme Installation and Updates › Unable to Login to the admin pannel after update

This topic is resolved
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Raja
    Participant
    • 12 Topics
    • 46 Posts
    @xcrosstech

    Hi….! after a long time it’s made me to right here.

    I was unable to login to admin dashboard or normal login after update of child theme please resolve this ASAP

    September 12, 2018 at 03:04 #2083
    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @xcrosstech,

    We recently release a new version of Gwangi. Updating your theme (parent theme not only child theme) and all the required plugins to the latest version should fix this issue.

    To update your theme, you can download and install the Envato Market plugin (https://envato.com/market-plugin/) on your WordPress site.
    Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.
    When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your Gwangi theme from there by clicking the “Update available” button.

    If your problem has not been solved, can you tell us if you have any php code snippets on your site? Like a redirection to another login page?

    Regards

    September 12, 2018 at 08:37 #2087
  • Author
    Posts
Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Unable to Login to the admin pannel after update’ is closed to new replies.

Popular Questions

Directly from the documentation

Complete documentation

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Find Common Issues and Resolutions

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Leave a Review

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

View MatchPress

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Create a Cera app
Create a Gwangi app

Holiday, Weather & Festive effects
to pimp your WordPress Site

Discover plugin now