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Uncaught Error with Buddy Press

This topic is resolved
Viewing 17 posts - 1 through 17 (of 17 total)
  • Author
    Posts
  • Brainchild
    Participant
    • 2 Topics
    • 10 Posts
    @hamedson

    Error Details
    =============
    An error of type E_ERROR was caused in line 350 of the file /home/boogiedates/public_html/wp-content/plugins/buddypress/bp-core/deprecated/12.0.php. Error message: Uncaught Error: Call to undefined function bp_get_groups_directory_url() in /home/boogiedates/public_html/wp-content/plugins/buddypress/bp-core/deprecated/12.0.php:350
    Stack trace:
    #0 /home/boogiedates/public_html/wp-content/plugins/grimlock-buddypress/inc/widget/fields/class-grimlock-buddypress-groups-section-widget-fields.php(155): bp_get_groups_directory_permalink()
    #1 /home/boogiedates/public_html/wp-includes/class-wp-hook.php(324): Grimlock_BuddyPress_Groups_Section_Widget_Fields->change_defaults(Array)
    #2 /home/boogiedates/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters(Array, Array)
    #3 /home/boogiedates/public_html/wp-content/plugins/grimlock/inc/widget/class-grimlock-base-widget.php(21): apply_filters(‘grimlock_buddyp…’, Array)
    #4 /home/boogiedates/public_html/wp-content/plugins/grimlock-buddypress/inc/widget/class-grimlock-buddypress-groups-section-widget.php(29): Grimlock_Base_Widget->__construct(‘grimlock_buddyp…’, ‘Grimlock BuddyP…’, Array)
    #5 /home/boogiedates/public_html/wp

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 413 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6712 Posts
    @themodactyl

    Hi Brainchild,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    More on this in the following topic: Debugging in WordPress.

    Thank you.

    Brainchild
    Participant
    • 2 Topics
    • 10 Posts
    @hamedson

    Hi
    My developer has followed your instructions but no luck.
    Here is the link to see all errors https://brainchildprinting.uk/ NOTE THIS IS A TEMPORARY STAGING DOMAIN
    Kindly guide further. Is it safe to put website credentials here, may be you can attempt yourself to fix the issues.
    Thank you
    Arshad

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6712 Posts
    @themodactyl

    Hi Brainchild,

    Can you confirm me you’ve met this error again ?

    This time, thanks to the code snippet that you’ve recently added to your wp-config.php file, we should be able to read the error.

    Could you share the content of your debug.log file with us please? You can post the content of this file as plain text in your next reply and mark it as private to keep this between us.

    After having reviewed your next reply, we’ll be able to tell you if the issue is caused by our product, a third party plugin or any type misconfiguration on your server.

    If we’re not able to help, we’ll recommend you to transfer the error logs to the plugin author or to your server hosting support.

    Thank you.

    🍾  2024 is coming ! 🥂
    From December 23, 2023 until the January 2, 2024 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2024. Be sure that we’ll do our best to manage all your topics as soon as possible.
    We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!

    Brainchild
    Participant
    • 2 Topics
    • 10 Posts
    @hamedson
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6712 Posts
    @themodactyl

    Hi Brainchild,

    Thank you for sharing your logs. We’ll investigate.

    Can you please tell us which version of PHP do you use?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    Thank you.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6712 Posts
    @themodactyl

    Hi,

    Can you please confirm me Grimlock for BuddyPress is up to date?

    Best,

    Brainchild
    Participant
    • 2 Topics
    • 10 Posts
    @hamedson
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6712 Posts
    @themodactyl

    Hi Brainchild,

    Thank you for these clarifications. I suggest you to use PHP 7.4 for the moment. There are indeed some plugins that are not yet compatible with the last version of PHP 8. Can you please tell us if using PHP 7.4 solved your issue ?

    Your support team is currently doing their best to offer the best support possible despite the high volume of requests. Please note that we provide support only during belgian business hours : Monday to friday, from 8:30 am – 5:30 pm CEST. Our response time can be up to 1 business day.

    Rest assured that we will still do our best to handle your requests as soon as possible!

    Thank you for your understanding.

    Brainchild
    Participant
    • 2 Topics
    • 10 Posts
    @hamedson
    This reply has been marked as private.
    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 413 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6712 Posts
    @themodactyl

    Hi BrainChild,

    It’s strange! 🤔 Can you please confirm me Grimlock for BuddyPress is up to date like I previously asked you ?

    Best,

    Brainchild
    Participant
    • 2 Topics
    • 10 Posts
    @hamedson
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6712 Posts
    @themodactyl

    Hi,

    Grimlock for BuddyPress is not up to date, we released the 1.5.1 a month ago. Can you please update? Then, it should work fine. 🙂

    Best,

    Brainchild
    Participant
    • 2 Topics
    • 10 Posts
    @hamedson

    Hi,
    Where to get Grimlock 1.5.1 for BuddyPress, it’s not in the theme pack we downloaded.
    Please be specific and send link where to get that, thank you.
    Arshad

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6712 Posts
    @themodactyl

    You should get a link under the plugin in Dashboard > Plugins to update this plugin as any other plugins. Can you please delete it? Then, you should get a notice on the top of your screen in your dashboard that suggest you to install it. Then, click on Install the recommended plugin.

    You can also download it here: Grimlock for BuddyPress plugin.

    Hope it is clear. 🙂

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 17 posts - 1 through 17 (of 17 total)

The topic ‘Uncaught Error with Buddy Press’ is closed to new replies.

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