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Hey, so after the last update I have an issue with my cart in the sidebar. It just doesn’t open anymore. I checked with my caching plugin and have deactivated them for testing, but the cart in the sidebar menu just won’t open.
Hi Rene,
Glad to read from you! 🙂
I tried with a brand new demo, all plugin up to date, and couldn’t reproduce this. Could we take a quick look at this on your website ?
If yes, you can create a new website user for us. If possible with administrator capabilities so we can make a quick check of your settings. You can post the user name and password in your next reply and mark it as private to keep this between us.
Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
This reply has been marked as private.
This reply has been marked as private.
Oh and if you do deactivate plugins for testing, please activate some kind of maintenance mode. You can install a free plugin for that if necessary.
Thank you Rene. However, seems I cannot login with these credentials. Can you confirm me the username is correct, please ?
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘WooCommerce Cart isn’t opening anymore’ is closed to new replies.
