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Hi,
A small issue when activate wprocket. (see screenshot)
For memory the child theme option was mainly blue. I customize through “customize” to achieve a graphical config compliant with dating atmosphere (mainly white and red).Do you think it is an issue with customize or a setting in wprocket?
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Hi @icharme,
My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
Thank you.
Well, Manathan as I encounter another issues (404 pages) with cache, I already test as you recommand and desactivate plugins. The last plugin which was activate is WPRocket.
The issue appears when I activate wprocket only.
Hi,
Thank you for your feedback @icharme.
As this issue is related with the customization of a third party plugin, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins isn’t part of the support we will provide.
To go further, we invite you to ask for more help from the plugin authors and post your request on their support forums:
https://wp-rocket.me/support/I’m convinced they will be able to assist you.
We remain available for all matters related with our theme!
Best,
OK, I will open a ticket for WPRocket but I am not convinced that is it an issue with WPRocket customisation. I bet on a css issue on customize.
I will update this ticket as soon I have an answer on WPRocket side to share experience with Gwangi community.
Hi @icharme,
The fact that this issue appears only when you’re activating the WPRocket plugin made me think this issue is causing by this plugin.
We are waiting for your feedback. 🙂
Best,
Hi,
I find the guilty. CSS combine and Optim CSS delivery. After deactivating, no more blue page with the loader.
…
but no more optimization for CSS.I hope Themosaurus and wprocket teams will work together to upgrade compatibility between the 2 products.
Regards.
Hello @icharme,
I’m glad to read that you’ve been able to solve this. 🙂
Thank you for your feedback.
Best,
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