- This topic has 4 replies, 2 voices, and was last updated 5 years, 1 month ago by
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I am using BP better messages.
My Users get multiple notification emails of unread messages.
Up to 3 mails, if they do not read it after a certain time.
That is annoiyng and confusing. Is there a way to change that?
One email-notification is enough.And I notices that they do not get a message for a new message
Only the summary for unread messages.
Hi @creation,
Unfortunately, we have no clue. ?♂️
As this issue is related with BP Better Messages, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.
To go further, we invite you to post your request on their support forums:
https://wordpress.org/support/plugin/bp-better-messages/We remain available for all support requests related with the use of your theme.
Best,
Created a topic there 3 days ago – no response…
@creation, I’m very sorry about this. Unfortunately, there is not much we can do on our side to solve this issue.
We’ll have to wait for them.
Best,
No answer at all, after more than 7 days….
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