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Multiple notification Messages with BP better Messages

This topic is resolved
Viewing 5 posts - 1 through 5 (of 5 total)
  • Author
    Posts
  • Werner
    Participant
    • 37 Topics
    • 97 Posts
    @creation

    I am using BP better messages.
    My Users get multiple notification emails of unread messages.
    Up to 3 mails, if they do not read it after a certain time.
    That is annoiyng and confusing. Is there a way to change that?
    One email-notification is enough.

    And I notices that they do not get a message for a new message
    Only the summary for unread messages.

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    Hi @creation,

    Unfortunately, we have no clue. ?‍♂️

    As this issue is related with BP Better Messages, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

    To go further, we invite you to post your request on their support forums:
    https://wordpress.org/support/plugin/bp-better-messages/

    We remain available for all support requests related with the use of your theme.

    Best,

    Werner
    Participant
    • 37 Topics
    • 97 Posts
    @creation

    Created a topic there 3 days ago – no response…

    Themosaurusrex
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2048 Posts
    @themosaurusrex

    @creation, I’m very sorry about this. Unfortunately, there is not much we can do on our side to solve this issue.

    We’ll have to wait for them.

    Best,

    Werner
    Participant
    • 37 Topics
    • 97 Posts
    @creation

    No answer at all, after more than 7 days….

Viewing 5 posts - 1 through 5 (of 5 total)

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