Hi @leonardofaria,

Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.

Cheers,

Hi @leonardofaria,

It seems to be a conflict with the “Happy add-ons for Elementor” plugin suite.
Indeed, after disabling this plugin the problem doesn’t appear anymore.

This is due to the fact that one of the add-ons of this plugin loads a code library that we also use (Masonry). After several researches, we deactivated the “image grid” add-on, and the problem is gone.

I advise you to activate only the add-ons you need, as this can load a lot of unnecessary code and therefore slow down your site.

Let me know if everything is fine with this issue.

Regards,