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Dashboard Area Is Not Showing

This topic is resolved
Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Leonardo Faria
    Participant
    • 2 Topics
    • 5 Posts
    @leonardofaria

    After instalation, the dashboard page are not working. This is the link: https://mybrain.university/mural/

    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 630 Posts
    @themopteryx

    Hi @leonardofaria,

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Cheers,

    Leonardo Faria
    Participant
    • 2 Topics
    • 5 Posts
    @leonardofaria
    This reply has been marked as private.
    Jean-Pascal
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 630 Posts
    @themopteryx

    Hi @leonardofaria,

    It seems to be a conflict with the “Happy add-ons for Elementor” plugin suite.
    Indeed, after disabling this plugin the problem doesn’t appear anymore.

    This is due to the fact that one of the add-ons of this plugin loads a code library that we also use (Masonry). After several researches, we deactivated the “image grid” add-on, and the problem is gone.

    I advise you to activate only the add-ons you need, as this can load a lot of unnecessary code and therefore slow down your site.

    Let me know if everything is fine with this issue.

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 4 posts - 1 through 4 (of 4 total)

The topic ‘Dashboard Area Is Not Showing’ is closed to new replies.

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