Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Installation & Updates › Theme Installation and Updates › My homepage crashed › Reply To: My homepage crashed
Hi @rodattac, 🙂
We’re really sorry to read that.
Our best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.
To find out where this issue comes form, the first thing to do is to deactivate all plugins that have not been installed with your theme during its setup. Can you also remove all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?
Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.
We’re waiting for your feedback. Be sure we’ll do our best to solve this issue as soon as possible.