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Reply To: My homepage crashed

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 1808 Posts

Thank you @rodattac. 🙂

However, nothing seems related to this issue.

I notice several plugins have to be updated, do not hesitate to keep them up to date to avoid conflicts.

We tried to reproduce this issue on our end, but I’m afraid we couldn’t get the same result.

As this issue is related with the BP Profile Search, it’s best if you try to reach the plugin authors. They will be more informed and better suited to help you.

To go further, we invite you to post your request on their support forums:
https://wordpress.org/support/plugin/bp-profile-search/

Concerning the logs, it is very likely to be caused by a server misconfiguration. Unfortunately, the installation, setting or debugging of third party plugins and hosting server misconfigurations isn’t part of the support we will provide for our theme.

To go further, we invite you to ask for more help from your server hosting support because we believe that they’ll be better informed and more suited to help you.

We hope they will be able to help you solve this issue.

We remain available for all support requests related with the use of your theme.

Best,

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