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Reply To: Setup wen‘t wrong / no demo content

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 1727 Posts

Hi Benjamin,

Thank you for buying our theme. We hope it will meet all your expectations! 🙂

We’re sorry to read you’re facing some issue with our theme.

It seems the content can’t be imported. Our best guess is that there is a limit that prevent to import the demo completely.
We suggest you to reached out to your hosting company and asked them to increase this limit for you. If you want to do it yourself, we suggest you to add the following snippet via FTP at the .htaccess file:

php_value post_max_size 32M
php_value upload_max_filesize 32M
php_value memory_limit 256M
php_value max_execution_time 300
php_value max_input_time 300
php_value session.gc_maxlifetime 86400

Once these modifications have been made, we really suggest you to reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

You can easily install the theme by relaunching the setup wizard, as it will programmatically do every steps for you.

We’re waiting for your feedback.

Regards,

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

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