In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Setup wen‘t wrong / no demo content

This topic is resolved
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Benjamin
    Participant
    • 1 Topics
    • 1 Posts

    Hello, I‘ve tried to setup the Demo Content, but every time I try to install the Demo, there‘s a critical issue created. No demo content got loaded. I’ve checked all the common issues, but the problem remains. This is my link:

    http://dev.blankfront.de/cn/

    I would really appreciate if you could help me Setup the theme on the Cera Intranet Demo Content.

    Thank you!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1811 Posts

    Hi Benjamin,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    We’re sorry to read you’re facing some issue with our theme.

    It seems the content can’t be imported. Our best guess is that there is a limit that prevent to import the demo completely.
    We suggest you to reached out to your hosting company and asked them to increase this limit for you. If you want to do it yourself, we suggest you to add the following snippet via FTP at the .htaccess file:

    php_value post_max_size 32M
    php_value upload_max_filesize 32M
    php_value memory_limit 256M
    php_value max_execution_time 300
    php_value max_input_time 300
    php_value session.gc_maxlifetime 86400

    Once these modifications have been made, we really suggest you to reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard.

    You can easily install the theme by relaunching the setup wizard, as it will programmatically do every steps for you.

    We’re waiting for your feedback.

    Regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Setup wen‘t wrong / no demo content’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️