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Reply To: Have you considered stop developing themes?

Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Installation & Updates › Theme Installation and Updates › Have you considered stop developing themes? › Reply To: Have you considered stop developing themes?

Manathan
Keymaster
Themosaurus Support
  • 0 Topics
  • 6783 Posts
@themodactyl

Hi Muamer,

Thank you for sharing you opinion with us. We’re really sorry to read you’re facing issues with our theme.

My best guess is that your issue might probably caused by some conflicting versions between plugins, and perhaps the theme, as we don’t encounter these issues with our demos.

First of all, could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

More importantly, can you make sure that you have the latest theme version and that all recommended plugins are up-to-date, please? Finally, you could clearing all activated caching system as well as your browser cache before investigating any further.

We’re waiting for your feedback.

Thank you.

March 12, 2021 at 10:18 #29736

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