Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 
I’m pretty sure I tried to upload the screenshot, where did it go? BTW I have written topics before and submitted them and they were not saved, and I had to rewrite them. are you aware that this is so buggy? ok here I will try again.
