Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Reply To: Cannot upload a profile picture on Safari (mobile)

  • 13 Topics
  • 27 Posts

Thanks for restoring access to the topic. Just wanted to let you know I resolved the issue. Here was the issue. I had implemented a fix to get rid of the black WP admin bar for logged in users. You can do it with a function or one of several plugins on the market. However using this broke the uploader for profile pics on Safari. I came across this bc i could use the uploader on my admin account but not as a subscriber, where the function was being implemented. I have no idea what the two have to do with eachother. The only way i could have both things was to use a few CSS codes to get rid of the admin bar.

So, WHY OH WHY, may i ask, is the black admin bar visible in the first place? shouldnt buddypress or the theme have that worked out natively that that doesnt show on the front end? who wants that to be seen for users of a site? nobody. unfortunately because i had to use CSS now i dont have it as an admin, which is a slight inconvenience for the ease of clicking customizer etc.

` #wpadminbar {
html {
.admin-bar.grimlock–navigation-fixed #navigation.hamburger-navbar{
top: 0px !important;
.admin-bar .slideout-wrapper{
padding-top:0px !important;

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️