Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy!

Reply To: Profile search not working

Manathan

Keymaster

Themosaurus Support

0 Topics
2222 Posts

Hi Alexandre,

Thank you for reaching out to us. 🙂

My best guess is that your issue might probably caused by Paid Memberships Pro as we don’t encounter this issue with our demos.

Could you deactivate temporarily this plugin please? And then, could you confirm me that the issue is still persisting please?

Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

We’re waiting for your feedback.

Thank you.

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

In regards to the COVID-19 situation

Reply To: Profile search not working

Popular Questions

Directly from the documentation

Troubleshooting Demo Imports

Happy With our Support So Far?