Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Reply To: BuddyPress Activation Email Not Working or Being Sent

Johan
Participant
  • 16 Topics
  • 68 Posts

@mignon
In menu EMAIL you should have an email “Pending account – Activate your account” for situation “Sender has opened an account”
This email should be published
Screenshot https://prnt.sc/phzo3v

If you do not have this email, you can reset default settings in Tools > Buddypress > checkbox reset email and click repair. Better to make a backup before doing it.
Screenshot https://prnt.sc/phzoqk

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️