Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 
@mignon
In menu EMAIL you should have an email “Pending account – Activate your account” for situation “Sender has opened an account”
This email should be published
Screenshot https://prnt.sc/phzo3v
If you do not have this email, you can reset default settings in Tools > Buddypress > checkbox reset email and click repair. Better to make a backup before doing it.
Screenshot https://prnt.sc/phzoqk
