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Reply To: Customize does not work – broken

Jean-Pascal
Keymaster
Themosaurus Support
  • 0 Topics
  • 607 Posts

Hi @analogmind,

For test purposes, we have increased the memory (wp-config file) and the customizer now starts (even if it is extremely slow).
This issue was probably caused by an insufficient memory allocation or a server misconfiguration.

Finally, please note that this kind of issue is related with the server setting, not with the use of your theme. As theme authors, the installation, setting or debugging of third hosting servers isn’t part of the support we will provide.

To go further, we invite you to ask for more help from your server hosting support.
We believe that they’ll be better informed and more able to help you.

Regards,

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