Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Reply To: Pricing & Plans Subscription integration

Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Installation & Updates › Required Plugins Installation and Updates › Pricing & Plans Subscription integration › Reply To: Pricing & Plans Subscription integration

Themosaurusrex
Keymaster
Themosaurus Support
  • 0 Topics
  • 2048 Posts
@themosaurusrex

Hi @keenimages,

Unfortunately, theme installations or customizations are paid services that are not part of the support we can provide for this item.

As stated by ThemeForest support policy, all the items you buy are quality checked by Envato. Any future update made available by the author is included with every purchase.

Item support includes:

  • Availability of the author to answer questions
  • Answering technical questions about item’s features
  • Get assistance with reported bugs and issues
  • Help with included 3rd party assets

Item support does not include:

  • Customization services
  • Installation services

For more, please read the ThemeForest item support policy:

https://themeforest.net/page/item_support_policy

Finally, please be informed that we don’t provide any installation or customization work. We recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.

Best regards,

December 23, 2019 at 17:29 #9041

Popular Questions

Directly from the documentation

Complete documentation

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Find Common Issues and Resolutions

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Leave a Review

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.

View MatchPress

Setup Your Cera or Gwangi powered Community Website and Turn it into an iOS and Android App

15% discount for Cera users

To unleash the full power of your Cera or Gwangi theme, we have partnered with the Zipline team. Your community website can now be fully setup and turned into your very own custom app for iOS and Android.

Whether you've newly acquired the theme or already got your site up and running, Zipline got you covered. And we got you an incredible discount.

Create a Cera app
Create a Gwangi app

Holiday, Weather & Festive effects
to pimp your WordPress Site

Discover plugin now