Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Installation & Updates › Required Plugins Installation and Updates › Pricing & Plans Subscription integration
- This topic has 8 replies, 2 voices, and was last updated 3 years, 5 months ago by
Olivier.
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AuthorPosts
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kiranParticipant@keenimages
- 13 Topics
- 19 Posts
Hi, i just purchased the theme & installed as per your guidance but in pricing & Plan subscriptions I’m unable to configure with woo-commerce ( i don’t want shop – woo-commerce to be configured ) i’m looking for member subscriptions with woo-commerce configuration.
can you please configure / link woocommerce to my pricing and plans page ? I’ll setup my payment gateway in woo-commerce later.
Please dont send any confusing documents – ill provide my login credentials and just intigrate my pricing & plans page.
Thank You.
December 23, 2019 at 09:36 #9019@themosaurusrex- 0 Topics
- 2055 Posts
Hi @keenimages,
Unfortunately, theme installations or customizations are paid services that are not part of the support we can provide for this item.
As stated by ThemeForest support policy, all the items you buy are quality checked by Envato. Any future update made available by the author is included with every purchase.
Item support includes:
- Availability of the author to answer questions
- Answering technical questions about item’s features
- Get assistance with reported bugs and issues
- Help with included 3rd party assets
Item support does not include:
- Customization services
- Installation services
For more, please read the ThemeForest item support policy:
https://themeforest.net/page/item_support_policy
Finally, please be informed that we don’t provide any installation or customization work. We recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.
Best regards,
December 23, 2019 at 17:29 #9041@themosaurusrex- 0 Topics
- 2055 Posts
Hi @keenimages,
Our theme supports Paid Memberships Pro (https://www.paidmembershipspro.com/), which also allow you to charge users or implement recurring payments, in addition to allowing you to restrict content or areas of your website that will only be displayed to premium members. So, you should not require WooCommerce to implement subscriptions as long as you have PMPro installed.
Furthermore, plenty of PMPro add-ons are available on the author website to go further if necessary, including one for BuddyPress restrictions:
If you wish to maintain using WooCommerce, WC Subscriptions and PMPro, it’s best if you ask directly to the plugin authors to know precisely what is conflicting between their plugin and WooCommerce.
They will be more informed and better suited to help you:
We remain available for all support requests related with the use of your theme.
Best,
December 24, 2019 at 10:25 #9049kiranParticipant@keenimages- 13 Topics
- 19 Posts
Hi , instead of supporting & promoting PMPRO plugin just make it work my pricing & plan page with woo-commerce . i don’t want to purchase PMPRO plugin Until unless you give huge discount on it. if your support is only for copy paste the pre defined documents & not to help with the website issues please cancel my subscription and refund the amount.
December 24, 2019 at 11:02 #9051@themosaurusrex- 0 Topics
- 2055 Posts
Hi @keenimages,
Unfortunately, setting up the payement gateway for a third party plugin is not part of the support we will provide for our theme. You should try to reach the plugin authors to ask them why these plugin are conflicting or why you have trouble to setting them up.
We offer also a 14 days money back guarantee with our product. If you wish to ask for a refund, please introduce your request to Envato. It will be redirected to us.
Thank you in advance.
Regards,
December 24, 2019 at 11:20 #9052@themosaurusrex- 0 Topics
- 2055 Posts
As mentioned above, setting up the payement gateway for a third party plugin -whether it is WooCommerce or PMPro- is not part of the support we will provide for our theme.
Cheers,
December 24, 2019 at 11:48 #9055 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Pricing & Plans Subscription integration’ is closed to new replies.