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12 differents installations on 3 differents servers

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • marimar
    Participant
    • 1 Topics
    • 2 Posts

    Hi there!

    We are in a hurry because we must leave a basic of the site for Monday and we have absolutely followed the online guide + manual import via wp.

    If we use the manual it happens the same as in the wizard only that the css do not work well, the problem is:

    – The complete data of the demo is not loaded in the user part and pages because they enter messages, rate, etc. throw 404 error.

    We have a lot of experience in templates but we have never been so resistant to a demo import. Everything is OK at the server level so we have tested on 3 different servers each one at a different service provider.

    It always happens the same.

    This is the current url: https://www.academiaevau.online/

    In addition, no user demo data is loaded from students or anything, and when we test the user registry, they are not saved.

    Need a solution or
    or return the template because we must take it out Monday 🙁 thanks so much! best regards Marimar.

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1857 Posts

    Hi @marimarruiz,

    Thank you for reaching back to us! ?

    The demo BuddyPress members, activities and groups are never included with our themes as those needs to be created by yourself or your registered users, which explains why you haven’t been able to import these data properly.

    I’ve just visited your website and from what I’ve seen, everything seems to work fine. If you wish to go further and import dummy BuddyPress user data, I suggest that you install and activate the following plugin:

    BuddyPress Default Data

    Finally, please excuse our late reply. Our support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However, during these unusual times, you should expect a response time of 2-3 business days, until further notice.

    Kindest regards,

    marimar
    Participant
    • 1 Topics
    • 2 Posts

    Thank you very much! I thought it was a mistake :), don’t worry these days everything is very difficult to manage.

    A hug!

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 1857 Posts

    You’re welcome! Yes, everything is a bit more difficult but we’ll go through this! ?

    Cheers,

Viewing 4 posts - 1 through 4 (of 4 total)

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