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3 problem on my website

This topic is resolved
Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • alin
    Participant
    • 25 Topics
    • 70 Posts
    @dalinus2004

    Hello there,

    I have 3 problem with my website created with your theme!

    Home

    1: On the home page it’s not visible the last post!
    2: On the blog page:

    About love


    There it’s now show any post
    3: On the home page on mobile version it’s not show corect the title. Please see the photo for better understend.

    Many Many thank’s for your help

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6290 Posts
    @themodactyl

    Hi Alin,

    Thank you for reaching out to us!

    It’s odd the last posts are not displayed on the homepage. It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings. You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you for bring these other issues to our attention. We’re glad to answer any question related with the setup of our theme.

    However, it is very difficult for us to provide the best support possible and to keep track of issues and their resolution if so many questions are asked in the same topic.
    Moreover, it’s easier for us to share the resolution for a single issue with other members of our community facing the same problem.

    So, could you split your questions into different topics, please? One question = one topic.
    By doing this, you will be making a great contribution to this forum, and we thank you very much for that!

    Thank you.

    alin
    Participant
    • 25 Topics
    • 70 Posts
    @dalinus2004
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6290 Posts
    @themodactyl

    Hi Alin,

    Thank you for granting us access to your WP Admin.

    We investigated and find out that this issue is related to a misconfiguration of PMPro. Deactivating the Paid Memberships Pro plugins seems to solve this.

    Please note that I suggest you to use Grimlock Posts Section block in order to display your posts. This homemade block is more suited to your theme and offers you more customization options. t

    As this issue is related with the use of Paid Memberships Pro, not with the use of your theme, it’s best if you try to reach the plugin authors as they will be more informed and better suited to help you. To go further, we invite you to post your request on their support forums: paidmembershipspro.com/support/.

    We remain available for all support requests related with the use of your theme.

    Best,

    alin
    Participant
    • 25 Topics
    • 70 Posts
    @dalinus2004

    Hello,

    I understend!
    This plugin was in your theme package!
    So, wihout this plugin will be imposible to work normaly the website!

    I will try to find a solution with him support!
    But maibe it’a about a setting from Pro membership cpntent setting ?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6290 Posts
    @themodactyl

    Paid Memberships Pro gives you the tools you need to start, manage, and grow a membership site. If you not need these features, you are able to uncheck this plugin when installing the demo.

    Indeed, it seems this extension is not correctly set. You have to authorise the users to access the posts, even when they are not logged in.

    Best,

    alin
    Participant
    • 25 Topics
    • 70 Posts
    @dalinus2004

    Now when in try to update the post i receive this error:
    Updating failed. The response is not a valid JSON response.

    Maibe it’s because of that and the post are not visible on the page!

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6290 Posts
    @themodactyl

    Thank you for your feedback Alin.

    To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:

    // Enable WP_DEBUG mode
    define( 'WP_DEBUG', true );
    
    // Enable Debug logging to the /wp-content/debug.log file
    define( 'WP_DEBUG_LOG', true );
    
    // Disable display of errors and warnings 
    define( 'WP_DEBUG_DISPLAY', false );
    @ini_set( 'display_errors', 0 );

    More on this in the following topic: Debugging in WordPress.

    Once you’ve met this error again, this time, thanks to the code snippet that you’ve recently added to your wp-config.php file, we should be able to read the error.

    Could you share the content of your debug.log file with us please? You can post the content of this file as plain text in your next reply and mark it as private to keep this between us.

    After having reviewed your next reply, we’ll be able to tell you if the issue is caused by our product, a third party plugin or any type misconfiguration on your server.

    If we’re not able to help, we’ll recommend you to transfer the error logs to the plugin author or to your server hosting support.

    Thank you.

    alin
    Participant
    • 25 Topics
    • 70 Posts
    @dalinus2004

    That’s fine!
    Right now all it’s OK for me..:)

    Many thank’s for all

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6290 Posts
    @themodactyl

    Glad to read that Alin.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 10 posts - 1 through 10 (of 10 total)

The topic ‘3 problem on my website’ is closed to new replies.

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