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404 not found pages, while signed out

Find Answers and Get Support Forums Cera – Intranet & Community Theme Website Setup Homepage 404 not found pages, while signed out

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • Brendan
    Participant
    • 13 Topics
    • 27 Posts
    @wervil

    The “homepage” template shows a 404 not found issue when not signed in. Why is this?

    Here is the page: https://pinonboard.com/?page_id=3016

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4648 Posts
    @themodactyl

    Hi Brendan,

    My best guess is that your issue might probably caused by some conflicting third party plugin or some extra code snippet as we don’t encounter this issue with our demos.

    Could you deactivate all plugins that have not been installed with your theme during its setup and all existing custom PHP code snippets please? And then, could you confirm me that the issue is still persisting please?

    Please also make sure that you have the latest theme version and that all recommended plugins are up-to-date. Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further.

    We’re waiting for your feedback.

    Thank you.

    Brendan
    Participant
    • 13 Topics
    • 27 Posts
    @wervil

    Just to let you and anyone else reading know, the 404 error was because the home page is in draft, by default. Im not sure why or how the draft can show up on the front end if youre logged in but give a 404 while logged out. In my history using wordpress, a draft isnt published and wont appear whether youre logged in or out. So no it was not a plugin conflict.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4648 Posts
    @themodactyl

    Hi Brendan,

    I’m glad to read that you’ve been able to solve this!

    Indeed, that was very strange. We thank you to share the solution with us. I’m sure it will help other users facing the same issue. By doing this, you’re making a great contribution to this forum, and we thank you very much for that! #SharingIsCaring 💪🏻

    Cheers,

Viewing 4 posts - 1 through 4 (of 4 total)

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