Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

404 Page on New article

This topic is resolved
Viewing 9 posts - 1 through 9 (of 9 total)
  • Author
    Posts
  • Roy
    Participant
    • 14 Topics
    • 41 Posts
    @yungsun17

    Hello,

    I see a 404 Page when I want to create a new article at the url https://toutavis.com/members/me/articles/new

    Also I would like to modify the url with french words, can you explain me how to do this and correct the problem about 404 Page ?

    Regards, Jeremy

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Roy,

    Thank you for reaching out to us. 🙂

    Are you facing this issue with new users or with administrators as well?

    If only new users have this issue, can you please make sure that your newly registered users have the appropriate role (like “Author”), allowing them to create posts on your website?

    Can you confirm you’re using the Social Articles plugin, please?

    Thank you.

    Roy
    Participant
    • 14 Topics
    • 41 Posts
    @yungsun17

    Hello thank you for the response,

    Yes I’m using the Social Articles Plugin, in fact I saw that the link to create a new article is different on a Profile Page, and in the menu at the left of the site. I replaced the link with a 404 Page by the one on a profile page, but I think that it won’t work for other users, as I put my personal link. I send screenshots to be more explanative.

    Regards, Jeremy

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Hi Roy,

    I’m glad to read that you’ve been able to solve this! Moreover, I really think this is the right solution and all users should be able to access this page, now.

    To make it sure, I suggest you to add a new user. Don’t forget to attribute the Author role.

    We’re waiting for your feedback.

    Cheers,

    Roy
    Participant
    • 14 Topics
    • 41 Posts
    @yungsun17

    Hello,

    I created a new user with the Author role, unfortunately I’m not able to publish a new article when I click on the link in menu. I’m redirected to the link as explained before. I’m waiting for your help.

    Regards, Jeremy

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    Thank you for your feedback.

    Are you using PMPro on your website?

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    I just thought you might have forgotten to replace your name with “me” in the url. Is this the case?

    Please find the attached screenshot. 🙂

    We’re waiting for your feedback.

    Best,

    Roy
    Participant
    • 14 Topics
    • 41 Posts
    @yungsun17

    Hello it was the problem, thank you 🙂

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3712 Posts
    @themodactyl

    You’re welcome Roy! 🙂

    If it’s not already done, feel free to review our theme on our Themeforest page:
    https://themeforest.net/item/gorgo-minimal-content-focused-blog-and-magazine/23091367

    It’s very appreciated and it helps us making our products more known to new potential customers, which allow us more time to improve the quality over time and develop new features. It’s a win-win !

    And by doing this, you will be making a great contribution to our community! #SharingIsCaring ❤️

    Thank you!

Viewing 9 posts - 1 through 9 (of 9 total)

The topic ‘404 Page on New article’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.