Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Website Setup › Posts › HTML Visible when Uploading a Picture on Profile Activity
- This topic has 2 replies, 3 voices, and was last updated 4 months, 1 week ago by Manathan.
When someone uploads content to their profile this appears in the comment box.
One can delete it and nothing happens but that should not appear.August 13, 2022 at 05:07 #42182
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
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Kind regards,August 13, 2022 at 05:07 #42183
Thank you for reporting this issue to our attention. There is definitely an issue in our theme which will be fixed in the next update.
We’ll be back to you as soon as the update is available.
Thank you for your patience.
Best,August 16, 2022 at 11:29 #42214
We have just released a new update of Grimlock for BuddyPress. Updating this plugin to the latest version should fix this issue.
After the update, the problem should now be fixed. However, you might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). To see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
Kindest regards,January 23, 2023 at 11:20 #43974
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
The Themosaurus team.
The topic ‘HTML Visible when Uploading a Picture on Profile Activity’ is closed to new replies.