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I created a test account to test a few things out and for some reason I am having some issues. For one, when I login as the test member, when you hover over the User Profile picture at the top right, it does not give you the drop down menu. Unable to log out due to this. Second, I cannot access certain parts of the website, such as Private Messages. Any ideas?
Kind Regards,
Tanner
Hi Tanner,
Thank you for buying our theme. We hope it will meet all your expectations! 🙂
Can you please confirm me you’re using Paid Memberships Pro? In that case, these issues might be related to this plugin as it restricts access to some features. I suggest you to deactivate this plugin to see if these issues persist.
Please note that if the deactivation of PMPro solve these issues, it means that they are related with the use of Paid Memberships Pro, not with the use of your theme. In that case, it’s best if you try to reach the plugin authors as they will be more informed and better suited to help you. To go further, we invite you to post your request on their support forums: paidmembershipspro.com/support/
However, if these issues persist, please come back to us.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘A few issues’ is closed to new replies.
