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I’m having difficulty finding where the templates are located to swap out header images and customize the theme. I can figure out how to use the editor where the content goes, but I would like to customize the header and footer graphics to match my clients branding.
Hi Pat,
Note that in the most of the pages, the header uses the featured image of the page/article.
To customize the footer, please click on Customize. Then, you’ll be able to see blue pen on the widget/blocks that can be edited. 🙂
Hope this will help you. In case you need more explanations, could you provide us with screenshots of the area you want to edit, please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.
Thank you.
Thank you for your reply. I would actually like to customize the page as a whole vs components (like header or footer, etc.). I’d like more control over layout of the page..
I’ve attached the default avatar. I’d like the page to look more like the demo. I was actually expecting the theme to come preconfigured to look like the live demo.
But since it doesnt, I’d like to see how to make it look more like the live demo. The editing tools are not sufficient and I cant seem to locate where the page is being built so I can modify it.
In the image, you’ll see dark text on dark background. I dont know where to go to change that background so the text by the avatar can show.
Hi Pat,
Seeing your screenshot, I’m convinced that something went wrong during the import, as it should look like the demo you choose to import.
To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 );More on this in the following topic: Debugging in WordPress.
Then, we really suggest you to reset your WordPress database using WP Reset (https://wordpress.org/plugins/wp-reset/) and start fresh with our setup wizard. It will delete all data like users, pictures, CSS, Style, etc.
You can easily install the theme by relaunching the setup wizard, as it will programmatically do every steps for you.
Let me know if you need more explanations.
Regards,
Hi! I’ll add the code snippet into the php file but I’m a little skeptical of re-installling the theme since it took me three days to get things working. The first install failed because the CSS didnt install correctly. Then I went to support and followed those steps and was able to install the theme successfully.
After I install the code snippet, will you be able to monitor to see what went wrong? Currently my clients are satisfied with the progress but definitely need to fix the look.
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,
Hi Pat,
I understand. So, don’t reset your website for the moment, we’ll see if we can solve this without importing a fresh demo.
Please add the code snippet to your
wp-config.phpfile. Then, it’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
Hello!
It took a minute but I found the file:// Enable WP_DEBUG mode
define( ‘WP_DEBUG’, true );// Enable Debug logging to the /wp-content/debug.log file
define( ‘WP_DEBUG_LOG’, true );// Disable display of errors and warnings
define( ‘WP_DEBUG_DISPLAY’, false );
@ini_set( ‘display_errors’, 0 );is loaded to the Wp-config file.
Hi Pat,
Thanks. However, we do not have access to your website.
Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings. You can post the user name and password in your next reply and mark it as private to keep this between us.
Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
Will do
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Hi,
You can create a new user with a fake email, it doesn’t matter. All we need is to log in to your website so we can make some tests.
To manage backups, I suggest you managewp.com. It is really easy to use! 🙂
Best,
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Hi Pat,
I took a look at the profil page, but all seems to look fine on my side. I do not have the same result as you on the screenshot you send me. Please find the attached screenshots of the demo and the profile page on your side.
There are some things not similar: like the GamiPress badges, the biography and the favorites topics, but it depends of the information you fill on your profiles, and the plugin you choose to install.
Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue and what you would like to achieve.
Thank you.
Capture-decran-2024-01-25-a-09.01.06
Capture-decran-2024-01-25-a-08.56.27
Capture-decran-2024-01-25-a-08.56.21
Thank you for your followup. I’ve been working on the site as we go and figured out a few things to look for and reinstall plugins. I have a better understanding of the site structure and using the “live demo” to compare templates.
I need to work some more with the widgets and their layouts for now. You can consider this ticket closed for now :-).
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