Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Account Activation

This topic is resolved
Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • Joaquin
    Participant
    • 10 Topics
    • 25 Posts
    @pukarah

    I erased the activation page without knowing. The activation link sent to a 404 error page. I re-established the page and activation links still send to 404 error page for new members.

    Joaquin
    Participant
    • 10 Topics
    • 25 Posts
    @pukarah

    Las issue is now fixed. Thanks!

    I have a question about the member’s swap optimization: how can I restrict the swap to people who are physically in the same country at the time they are swapping?

    Olivier
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2011 Posts
    @themosaurusrex

    Hi @pukarah,

    Great news if this issue has been solved! ?

    This second question has been already addressed by @themoceratops in the following topic

    Members swap

    I will then close this current one.

    Regards,

Viewing 3 posts - 1 through 3 (of 3 total)

The topic ‘Account Activation’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️