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Hi, when a user registers on the site, they get an email with a link and an activation key. When the user clicks the link they are redirected to the login page where there is no option to add an activation key. It looks like the user should be redirected to the activation page but they are not. Any way to fix this?
Hi there,
Thanks for getting in touch!
Our support site is unavailable from Thursday July 21, 22 until Sunday July 24, 22. Our team is on leave to celebrate our Belgian national holiday but rest assured that we will do our best to handle your requests as soon as we get back!
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help:
Kind regards,
Hi Michelle,
Here is a link to our doc that could be useful:
If you want to bypass this activation system, it seems that the best solutions around are the following plugins:
– BP Registration Options (https://wordpress.org/plugins/bp-registration-options/) (Free)
– BuddyPress Auto Activate Auto Login (https://buddydev.com/plugins/bp-auto-activate-auto-login/) (Not free)However, please note that neither of these plugins have been tested or integrated with our product.
Best,
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Activation Key’ is closed to new replies.
