Find Answers and Get Support › Forums › Gwangi – PRO Multi-Purpose Membership, Social Network & BuddyPress Community Theme › Popular Features › Members Directory › active a few minutes ago
- This topic has 3 replies, 2 voices, and was last updated 3 years, 1 month ago by
Manathan.
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@themodactyl
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- 6690 Posts
Hi John,
Thank you for bringing this to our attention. We will investigate further to find from where this issue is coming from and how we can solve this.
We will be back to you ASAP.
Thank you for your patience.
Regards,
October 27, 2021 at 12:49 #36294@themodactyl- 0 Topics
- 6690 Posts
Hi John,
Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update.
We’ll be back to you as soon as the update is available.
Thank you for your patience.
Best,
October 29, 2021 at 08:57 #36331@themodactyl- 0 Topics
- 6690 Posts
Hi John,
We recently released a new version of your theme. Updating your theme, Grimlock plugins and all the other recommended plugins to the latest version should fix this issue.
If you have correctly updated the theme and Grimlock, the problem should now be fixed. You might still be seeing the issue because your browser cache is showing you an older version of the page (browsers do that to load pages faster). So to see that the issue is resolved you will need to empty your browser cache and reload the page. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.
To update your theme, you can download and install the Envato Market plugin (envato.com/market-plugin/) on your WordPress site.
Once the plugin is installed and activated, go to “Envato Market” in your admin menu and follow the instructions under “Activate Envato API Connection”.
When this is done, you will see your purchased themes under the “Themes” tab and you should be able to update your theme from there by clicking the “Update available” button.
Cheers,
🍾 2022 is coming ! 🥂
From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!December 23, 2021 at 13:27 #37705 -
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