Find Answers and Get Support › Forums › Cera – Intranet & Community Theme › Website Setup › Posts › Activity Stream new posts not posting
- This topic has 8 replies, 2 voices, and was last updated 1 year, 7 months ago by Manathan.
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AuthorPosts
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KevinParticipant@kgraham3
- 2 Topics
- 7 Posts
We’re having a major issue with no users being able to post to the activity stream. It times out while still trying to post. I can’t share the URL here for privacy but if you email me at kgraham at creativeoutflow dot com I can send you that privately so you can take a look.
Thank you in advance for your help, this issue is making me nervous about our ability to deliver this project to our client.
February 1, 2023 at 21:58 #44045@themodactyl- 0 Topics
- 6603 Posts
Hi Kevin,
Thank you for reaching out to us.
To help us getting clues and find a solution to this issue, please activate logging on your website, just turn WP_DEBUG to true, by pasting the following code lines in your wp-config.php file, just before the line that says ‘That’s all, stop editing! Happy blogging.’:
// Enable WP_DEBUG mode define( 'WP_DEBUG', true ); // Enable Debug logging to the /wp-content/debug.log file define( 'WP_DEBUG_LOG', true ); // Disable display of errors and warnings define( 'WP_DEBUG_DISPLAY', false ); @ini_set( 'display_errors', 0 );
More on this in the following topic: Debugging in WordPress.
Thank you.
February 2, 2023 at 10:42 #44055@themodactyl- 0 Topics
- 6603 Posts
Hi Kevin,
Thank you for your feedback.
It’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
You can post the user name and password in your next reply and mark it as private to keep this between us.Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.
Thank you.
February 7, 2023 at 08:22 #44171@themodactyl- 0 Topics
- 6603 Posts
Hi Kevin,
Thank you for granting us access to your WP Admin.
We took a look but it seems I was able to post a new activity post and reply to it. Can you confirm me you’re still facing this issue?
Best,
February 9, 2023 at 08:51 #44230 -
AuthorPosts
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘Activity Stream new posts not posting’ is closed to new replies.