Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

In regards to the COVID-19 situation

Your support team is currently doing their best to offer the best support possible despite the current COVID-19 situation. However during these exceptional circumstances, please note that you should expect a response time of 2-3 business days, until further notice.Rest assured that we will still do our best to handle your requests as soon as possible! Everyone stay safe and healthy! 😷

Add article page is not found

This topic is resolved
Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • Ashraf
    Participant
    • 1 Topics
    • 1 Posts
    @ashraf

    I installed Gorgo on turntakers.com and import demo. As an administrator, I can add new article and publish it. Unfortunately, when I register with another email, I click add new article but it gave me page not found.
    My theme and plugins are all up-to-date. I also updated the permalink settings. You may try to register as a new user and try to add an article there https://turntakers.com/

    Regards

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 3126 Posts
    @themodactyl

    Hi Ashraf,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    My best guess is that your issue might probably caused by some third party plugin. Could you deactivate Paid memberships Pro plugin please? And then, could you confirm me that the issue is still persisting please?

    Please be aware that this plugin allows you to charge users, implement recurring payments and restrict content or areas of your website that will only be displayed to premium members. I think that this plugin is not configured yet, so the Social Articles feature is privatised to admin only.

    In case you want to know more about this plugin, we suggest you to ask directly to the plugin authors as they will be more informed and better suited to help you: Paid Memberships Pro support

    We remain available for all support requests related with the use of your theme.

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

The topic ‘Add article page is not found’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️