Support only during business hours : Monday to friday, from 8:30 am – 5:30 pm CEST

Due to the decrease in our staff due to vacations, our response time may be longer.

Be sure we're doing our best to manage your topic as soon as possible.

Add custom tabs

This topic is resolved
Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • Jansien
    Participant
    • 2 Topics
    • 5 Posts
    @jansien

    Hi,

    I want to add custom tabs like my account & the member directory to the community menu, but when I save the tabs in WordPress it keeps loading. So I can not add custom tabs. Does anyone has a solution?

    Jansien

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Jansien,

    Thank you for buying our theme. We hope it will meet all your expectations! 🙂

    First of all, could you please make sure that you have the latest theme version and that all recommended plugins are up-to-date?

    Finally, you could also consider clearing all activated caching system as well as your browser cache before investigating any further. If you want to read more on what browser cache is and how to clear it, here is an article that might help you: How to Clear Internet Cache in Every Major Browser.

    In case this issue still persists, it’s best if we take a quick look at this. Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings. You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

    Jansien
    Participant
    • 2 Topics
    • 5 Posts
    @jansien
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi Jansien,

    Thank you for granting us access to your WP Admin. In that case, it is indeed better if we take a look.

    We will investigate further to find from where this issue is coming from. Be sure we will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl
    This reply has been marked as private.
    Jansien
    Participant
    • 2 Topics
    • 5 Posts
    @jansien
    This reply has been marked as private.
    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 4913 Posts
    @themodactyl

    Hi,

    Thank your for your feedback Jansien, I know understand what you’re trying to do.

    To add BuddyPress items to your menu, you have to check BuddyPress Member in your screen options. Then, you’ll be able to add the profile page to the menu. Please find the attached screenshot.

    Let me know if you need more explanations. 🙂

    Best,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 7 posts - 1 through 7 (of 7 total)

The topic ‘Add custom tabs’ is closed to new replies.

Troubleshooting Demo Imports

You're trying to setup your theme but you're experiencing errors when importing the demo content? Or you've just followed the setup guide but your website doesn't look exactly like our demo? These are common issues for which you can find easy and quick fixes.

Happy With our Support So Far?

Feel free to review our theme on Themeforest! It helps us making our products more known to new potential customers, which allow us more time to improve the quality and develop new features. #SharingIsCaring ❤️

Discover MatchPress

Skip • Like • Super-Like

Add powerful matching features like Member likes, skips, super likes, conditional private messaging and much more.