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add feature requests for our members as your theme or simpler

Find Answers and Get Support Forums Cera – Intranet & Community Theme Feature Requests add feature requests for our members as your theme or simpler

This request has been declined by the Themosaurus team and will not be implemented

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Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • monasr
    Participant
    • 31 Topics
    • 54 Posts
    @monasr12
    Up
    1
    ::

    why not adding a feature request or problem in our theme as your website.
    the situation is:
    i write some articles in the knowledge base , and i allow my user to search their problems and ajax search appear as your “these articles of our documentation might help you” on the right side in this page “i write this words in”
    and if no articles related to the input , button “request a feature” appear.

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 350 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi Monasr,

    Thank you for contributing to this theme !

    This feature is outside the scope of what we can provide with our theme. This feature was developed by our team and I’m afraid it’s too specific to integrate into our themes. Therefore, we will not add this task to our list to implement your request in the future.

    To our knowledge, there is no plugin that you could install to add this feature to your website. To get something similar, We think that this feature requires custom development work. In consequence, our recommendation is to hire a freelancer to this job for you.

    If you’re on a tight budget, we recommend you to require the services from Envato Studio freelancers (https://studio.envato.com/explore/websites-programming). This web platform gives you access to developers who have already experience with theme customizations, and for very competitive prices.

    Thank you for understanding.

Viewing 3 posts - 1 through 3 (of 3 total)

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