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Adjusting the rate emails are sent

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Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez

    Hi,

    So earlier when people received Emails about unread private messages, they received an email after about 5 minutes. But lately they will only receive an email once every day, 4 o’clock in the night. Which is very specific. Do you have an idea how to change the rate of these private emails being sent? Clearly it’s possible to change when the rate of these emails are being sent. I just have no idea how, hope you can help.

    Thx

    Roboraptor
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 350 Posts
    @roboraptor

    Hi there,

    Thanks for getting in touch!

    We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.

    We really thank you for your patience!

    In the meantime, feel free to check out our documentation resources for more help:

    FAQ & Support Documentation

    Kind regards,

    René Wappiez
    Participant
    • 106 Topics
    • 352 Posts
    @wappiez

    Never mind. Found it! It was in Better Messages.

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 6297 Posts
    @themodactyl

    Hi René, 🙂

    I’m glad to read that you’ve been able to solve this!

    Cheers,

Viewing 4 posts - 1 through 4 (of 4 total)

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