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Up0As an admin, I should be able to send a message to any member, and members should be able to send messages to me, without having to match. Currently since installing Matchpress, I am unable to message my members, my only option is to email someone. For example, if someone is breaking site rules, I would like to be able to message them without having to leave the site.
Hi there,
Thanks for getting in touch!
We provide support only during Belgian business hours (Monday to Friday, from 8:30 am – 5:30 pm CEST), and our current response time can be up to 1 business day. We’ve received your request and we’ll get you an answer ASAP.
We really thank you for your patience!
In the meantime, feel free to check out our documentation resources for more help: https://doc.themosaurus.com/
Kind regards,
Hi Daria,
Thank you for your great feedback. 🙏🏼
It would be indeed very nice to allow admin to reach any user, as well as allow all user to get in touch with the admin to request for help if needed.
As your idea could be a nice addition to our plugin, we will implement this feature if other community members upvote your request.
We’ll keep you informed. Thank you very much for contributing to MatchPress !
Best regards,
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