- This topic has 6 replies, 2 voices, and was last updated 2 years, 4 months ago by
.
-
Posts
-
I used the WP mail SMTP plugin to set up the email and confirmed that the test email was sent successfully.
However, after registering as a member, an email for verification is not sent. Why is that? please tell me how to solve it,thank you.
Hi Kama,
Thank you for bring this issue to our attention. This issue can occur when your activation or registration email is either not send by your server -for instance, when mailing services are incorrectly set- or not received by your registering user because of his mail client spam filter.
To help you to solve your issue, you might also be interested by the following BuddyPress support forum topics:
https://premium.wpmudev.org/forums/topic/buddypress-does-not-send-activation-email
https://wordpress.org/support/topic/wordpress-not-sending-emails/Unfortunately, this issue is related with BuddyPress and the installation, setting or debugging of third party plugins isn’t part of the support we will provide for our theme.
We suggest you to ask for more help on the BuddyPress support forums:
https://buddypress.org/support/Regards,
Can you please check the settings of our site yourself if you are okay with it?
I have created user information to verify the site.please check.
This reply has been marked as private.
Please note that this issue is related with the settings of your installation, not with the use of your theme. As theme authors, the installation, setting or debugging of third party plugins or server isn’t part of the support we will provide.
If you need more help, we invite you to address this issue to your server hosting support. They might be able to help you from their side.
Thank you for your understanding.
Regards,
🍾 2022 is coming ! 🥂
From December 25, 2021 until the January 2, 2022 included, our support forum will be closed as our team will be enjoying Christmas and New Year’s Eve with their families. We’ll be back on January 3, 2022. Be sure that we’ll do our best to manage all your topics as soon as possible.
We thank you for your understanding and we wish you a Merry Christmas and a Happy New Year!
This reply has been marked as private.
Hi Kama,
You’re welcome. 🙂
Hope your server hosting support will be able to help you quickly fix this.
Thanks, you too! 🥂
Hi there,
This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!
Best regards,
The Themosaurus team.
The topic ‘After registering as a member, an email for verification is not sent.’ is closed to new replies.
