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Appearance setting doesn’t work on my end

Find Answers and Get Support Forums Cera – Intranet & Community Theme Compatible Plugins Elementor Appearance setting doesn’t work on my end

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Viewing 8 posts - 1 through 8 (of 8 total)
  • Author
    Posts
  • Sunny
    Participant
    • 7 Topics
    • 16 Posts

    Hello, I’d try to change colours on Appearance section.
    Even though I put different colour, it cannot be change from previous setting.

    For example,
    Button of “login” colour can be changed on Elementor setting but Button of “register” colour can be changed on neither Elementor nor Apperance setting.

    It didn’t have problem, and I didn’t add/delete any plugin.
    Could you help me to solve this problem?
    Thank you

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi @cocolong1227,

    Could you provide us with screenshots of your website please? Please don’t hesitate to comment or highlight your screenshots to help us better understand your issue.

    Thank you.

    Sunny
    Participant
    • 7 Topics
    • 16 Posts

    Thank you Manathan,

    The setting and what I can see are different like screenshot.
    I really don’t know what the problem is 🙁

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi @cocolong1227,

    Thank you for your feedback. 🙂

    We will investigate further to find from where this issue is coming from.

    We will be back to you ASAP.

    Thank you for your patience.

    Regards,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Thank you for your precious feedback. There is definitely an issue in our theme which will be fixed in the next update.

    Waiting for this next update, you can publish your modifications and refresh your page. You’ll see all the customization will be applied.

    We’re sorry you’re facing this issue. We will be back to you ASAP.

    Best,

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi @cocolong1227,

    We’re sorry but we can’t reproduce this issue.

    Can you tell us if this issue still persisting, please?

    If not, don’t hesitate to come back to us if you’re facing this issue again.

    Best,

    Sunny
    Participant
    • 7 Topics
    • 16 Posts

    Hello, thank you for taking extra time to solve this problem.
    Sadly, I still have the problem, I have updated the theme and try to find out the solution,
    Still couldn’t find it.
    Is there any way that I can try on my side?

    Thank you

    Manathan
    Keymaster
    Themosaurus Support
    • 0 Topics
    • 2012 Posts

    Hi @cocolong1227,

    Thank you for your feedback.

    Could you create a new website user for us please? If possible with administrator capabilities so we can make a quick check of your settings.
    You can post the user name and password in your next reply and mark it as private to keep this between us.

    Also, are we free to deactivate plugins for our tests? In this case, I invite you to make a backup before we investigate your website further in order to make sure you don’t loose any data if something goes wrong.

    Thank you.

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 8 posts - 1 through 8 (of 8 total)

The topic ‘Appearance setting doesn’t work on my end’ is closed to new replies.

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