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Auto posting of images without allowing time to add text

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Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • alex
    Participant
    • 81 Topics
    • 259 Posts
    @abourne

    Hello,

    We attempted to tackle this issue some time ago, but I cannot trace the forum topic.

    When adding a photo or video to the timeline, immediately when uploaded, it posts without giving time to add text or descriptions to it.

    Seems to be something broken, what can I do to fix this?

    Themosaurus
    Keymaster
    Themosaurus Support
    • 1 Topics
    • 1675 Posts
    @themosaurus

    Hi @abourne,

    We believe this might be an option in the rtMedia plugin, maybe the “Direct Upload” option. You can find this option by going in rtMedia > Settings > Display. Can you please try to disable this option if it is enabled and see if it resolves the issue?

    If that does not resolve the issue, we advise that you contact rtMedia support as the image/video upload feature is provided by the rtMedia plugin which means we will unfortunately not be able to help you further if that is a bug within that plugin.

    Support

    Best regards,

Roboraptor 🦖
Themosaurus Topic Closer

Hi there,

This topic has been inactive for a while now so we will be closing it to keep the forum tidy. Don't hesitate to create a new topic if you still need help and we'll be glad to help you!

Best regards,
The Themosaurus team.

Viewing 2 posts - 1 through 2 (of 2 total)

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